FAQ - Paid Ticketing
Find all the questions related to paid ticketing.
Why are tickets for LUMA Arles being made subject to a fee, and how much does it cost? Why not make culture accessible to all?
In order to allow all audiences to discover an international-level cultural offering, exclusive productions, and a varied program, a policy of free access has been in place since 2010. Now, with the completion of the renovation work at Parc des Ateliers and continuous year-round opening, we are introducing a fee structure similar to that practiced in most cultural institutions.
Starting June 1, 2024, a simple and advantageous pricing offer will be implemented: the full rate will be €15 to access the entire current exhibition program. When certain exhibitions are closed, the full daily rate will be reduced to €9.
We understand that the program’s density offers a long tour, which is why we also offer a 7-day Pass (€25) or an annual LUMA Pass (€50), allowing for the tour to be spread over multiple visits.
Since its creation, making culture accessible to all audiences has been at the heart of LUMA Arles' mission. Free admission still applies to the following categories: residents of Arles, those under 26, RSA (active solidarity income) recipients, ASS (specific solidarity allowance) recipients, job seekers, ASPA (solidarity allowance for the elderly) recipients, AAH (disabled adults allowance) recipients, and companions of disabled persons.
Reduced rates are also offered to the following audiences: adults over 65, students, large families, and teachers.
To encourage family visits, a preferential rate is offered to adults accompanied by children.
To benefit from these reduced rates or free admission, proof of eligibility is required on-site at Parc des Ateliers.
Access to The Tower designed by Frank Gehry, its terraces offering panoramic views, the slides created by artist Carsten Höller, as well as all artistic interventions by Rirkrit Tiravanija, Etel Adnan, Liam Gillick, Ólafur Elíasson, Helen Marten, Koo Jeong-A, Franz West, and Kerstin Brätsch are free of charge, as is the landscaped park of Parc des Ateliers. Only the exhibition spaces now require the purchase of an entrance ticket.
Why is it so expensive? Why is it more expensive than the Lee Ufan Foundation (€9) and the Van Gogh Foundation (ticket for the Van Gogh and the Stars exhibition at €10)?
The Parc des Ateliers covers 11 hectares and comprises 6 buildings, each hosting one or more exhibitions. This diversity sets it apart from other institutions in and around the city. The pricing policy has been developed with this wealth of content in mind, and after an analysis of admission prices at comparable institutions.
I heard that Maja Hoffmann is a billionaire patron known for her support of artists: why does she need funding?
LUMA Arles is an endowment fund, so this is inherent to its functioning; all revenues are used to enhance the site's programming. It’s like raising a child—the institution must learn to stand on its own two feet, walking with its own means to build a sustainable future.
Is LUMA Arles in deficit or crisis?
LUMA Arles does not receive any subsidies or public/government funding. Until now, all financing has come from the private sector, but we are open to contributions from both private and public partners. We already work with some partners who have supported us for several years. It is not excluded that public support may join this effort, as we already do with some projects benefiting from European programs or research tax credits.
Today, three years after the full opening of the Parc des Ateliers and The Tower, the idea is to diversify funding sources to cover several essential aspects of its operation and mission:
- Covering the site's operating costs;
- Enriching the programming;
- Developing and supporting educational and cultural programs;
- Disseminating culture to underserved audiences (social centers, retirement homes, etc.);
- Maintaining and preserving buildings and artworks;
- Regularly updating installations and equipment to enhance the visitor experience.